Our Services
Supporting You Every Step of the Way
At Im Online, we offer a range of tailored supports to help individuals and families confidently navigate the NDIS. Whether you're just starting out or seeking more effective use of your current plan, our experienced team is here to guide you with compassion, clarity, and practical solutions.
Mentoring
Our Mentoring service is ideal for participants, parents, or carers who want to understand and engage with the NDIS more confidently. We help demystify the process and empower you to take control.
We support you with:
Understanding NDIS processes and language
Navigating access requests and reviews
Preparing documentation and supporting evidence
Building your Participant Support Plan and budget
Creating personalised action plans to guide your journey
Support Coordination
We work alongside participants to implement, manage, and make the most of their NDIS plans. Our support coordinators are experienced, compassionate, and committed to helping you connect with the right supports.
Support Coordination includes:
Understanding your NDIS plan
Connecting you to the right services and supports
Designing a tailored support approach
Building your independence and confidence
Crisis planning and response
NDIA reporting and communication
Occupational Therapy
Our Occupational Therapist supports participants in identifying and overcoming daily living challenges. OT assessments and reports are tailored to help with capacity building, assistive technology, home modifications, and more.
OT services include:
Functional assessments
Daily living skills development
Assistive technology recommendations
Support with home and living goals
Capacity building strategies tailored to your needs
